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Contact health visiting

We really want to hear from you if you need our help or are feeling worried about anything.

We are here to support on a range of issues including:

  • infant feeding
  • development or behaviour concerns
  • healthy eating
  • you and your baby/child’s emotional well being
  • immunisations
  • toileting
  • sleep
  • accident prevention.

Call 111 if you have medical concerns about your child or yourself or call 999 in an emergency.

Ways to get in touch


Need advice or support?

Text 07312 263368 for a quick answer to anything that's bothering you.


Can't make your appointment?

Email to change or cancel. Include the district you live in, for example Canterbury or Swale plus your child’s name and date of birth in your message.


Child health clinic

Come along to a child health clinic for advice, information and support for you and your child's health and development from your local Health Visiting Team.


Breastfeeding support

Visit Beside You Kent for breastfeeding support including local drop-ins. Beside You is here to help you every step of the way.

Local Health Visiting Teams

There are 12 Health Visiting Teams in Kent, you can ring your local team Monday to Friday, 9am to 5pm, excluding bank holidays, for support.

0300 123 3092

Canterbury and Coastal
0300 7900 156

0300 123 2075

0300 1233018

0300 123 2076

0300 555 0506

Sevenoaks, Swanley and Edenbridge
0300 123 4497

0300 123 1240

0300 123 4014

0300 013 4740

Tonbridge and Malling
0300 1233017

Tunbridge Wells
0300 790 0243

Some of our appointments are offered virtually via phone or video calls. You can find out more about these and how to access your appointment on our website.

Kent Health Visiting messaging service disclaimer

The Health Visiting Messaging Service operates Monday to Friday, 9am to 5pm, excluding bank holidays. Outside of these times anyone who texts us will receive an automated message with advice on where to get help if their question is urgent.

We may inform someone if we are concerned about your safety but we would usually speak to you first. Your messages are stored and can be seen by other healthcare staff who follow the same confidentiality rules.

We aim to reply to you within one working day and you should get an immediate message back to confirm we have received your message.

SMS text messages will only be seen Monday to Friday, 9am to 5pm, excluding bank holidays.

If you need help outside of these times contact your GP or call NHS 111 or visit NHS 111 Online. Our SMS number does not receive voice calls or MMS picture messages.

We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some 'number masking' mobile apps). To prevent us from sending messages to you, text STOP to our number. Messages are charged at your usual rates.


Early years professionals

Visit our under-fives professionals hub for resources and to make a referral to the Health Visiting Service.